Join the Euclid Chamber of Commerce for coffee, pastry, networking and a tour of this local agency charged with helping and empowering individuals with disabilities to lead healthy, productive lives.
The event is free of charge and takes place on Feb. 13 from 8:30-9:30 a.m. at 26250 Euclid Ave., Suite 801.
(Courtesy of Guest Blogger George Taninecz, VP of research, The MPI Group)
Did you make any plans for change in 2018?
Even this early in the year , many such goals and resolutions have already been abandoned. Or, at least, they’re at severe risk of being discarded. These failures are often not due to lack of desire. Most people who make resolutions do so earnestly, trying in some way to improve their lives, careers, personalities, or communities.
And yet why is it so tough to stick with our resolutions?
One reason is that we often embark on unguided resolutions. We lack the mechanisms to measure and monitor our progress toward our end goal. We strive for a marathon without running a mile. Even the most ambitious resolution has a fighting chance if accompanied by a system to break it down into incremental actions and outcomes.
To achieve a year-end result (usually some form of a lag measure tallied at the close of the year), we need intermediary metronomes to keep us pacing toward the sought-after ending (lead measures). If we’re looking to lose weight, our weekly frequency of exercise and daily intake of calories will likely predict the 12-month outcome long before the new year rolls around.
For example, I’ve dabbled in watercolors for decades and have a drawer of unfinished (and unappealing) paintings to prove it. When I told my friend Jack, a distinguished painter, about my inability to finish a work, he matter-of-factly said that I need to practice finishing. So, with a resolution to improve as a watercolorist, my plan is to finish a painting twice a month. With each finished painting, I should move closer to reaching my resolution.
Some improvements and some resolutions may only require a “just do it” approach — you don’t need a future-state map to put out a fire — but most require time and long-term effort. Here, we can take a cue from lean practitioners.
When pursuing strategic goals, lean organizations establish routine monitoring throughout their operations to understand lead performances on an hourly, daily, weekly, monthly, and quarterly basis. With a regularly scheduled cascade of meetings up and down the organization, teams share and review this information, take corrective actions if necessary, and escalate problems beyond their control up to the next tier of meetings. It is an endless whirl of many connected PDCA cycles (plan/do/check/adjust) that keep all aligned on the end goals. These companies may not always achieve their yearly targets, but they’re rarely surprised when they don’t. We, too, can regularly review progress, as well as engage others in helping us to achieve our goals.
We also can’t underestimate the need to actually do something: merely tracking our path toward progress won’t cut it. In order to accomplish a goal or in some way change our behaviors, we also have to act. This necessary cycle of actions, audits, and outcomes reminded me of a homily I heard decades ago: A parishioner prays weekly to God to win the lottery. After years of disappointment and winless, he lashes out and asks why God would refuse him. The voice comes: “You need to buy a lottery ticket.”
If we regularly buy a ticket — i.e., do the work to change — and have the means to periodically check the results, we at least have a chance to win with our resolutions.
On Jan. 31, a full house was gathered at Tizzano’s Party Center to hear the Euclid Chamber of Commerce’s presentation of “The Amazon Story” that included Amazon’s plan to tear down the former Euclid Square Mall and build a 655,000-square-foot, $175-million fulfillment center, which will add 1,000 new jobs to the region.
Euclid Mayor Kirsten Holzheimer Gail mentioned that the initial meeting in March 2017 at Cuyahoga Community College to discuss the project was the most memorable day during her time as mayor. After that initial meeting, there were ongoing efforts to rezone the property and to secure $1.2 million from the Ohio Department of Transportation toward roadway improvements.
The next speaker, Matt Deptola of JobsOhio, a nonprofit corporation that promotes job creation and economic development for Ohio, shared his organization’s enthusiasm about 
the reputation of Ohio as a great place to live, according to Forbes and other magazines. He also shared some interesting statistics about Amazon. It currently transfers items from its regional fulfillment centers to a nearby sortation facility to a shipping facility within seven hours. Currently, Amazon has a sortation facility in Twinsburg and a shipping facility in Euclid; so, the fulfillment center in Euclid makes perfect sense. Amazon currently employs 6,000 people in Ohio. Additionally, Amazon offers $12,000 of tuition reimbursement for training in high-demand fields after one year of employment, benefits on Day 1, and an average hourly rate of $13.
Pete DiSalvo with DiSalvo Development Advisors was the final speaker before the mayor returned to the mic to share that Amazon already has made a commitment to the community by giving $10,000 to the HELP Foundation, a Euclid business that empowers individuals with intellectual and developmental disabilities through residential, day support, vocational, and summer education programs.
Join other manufacturers on Feb. 14, 2018, from 8-9:30 a.m. at Crown Plaza Cleveland South – Independence when MAGNET: Manufacturing Advocacy & Growth Network unveils its 2018 Northeast Ohio Manufacturing Survey Results.
More than 400 manufacturing companies submitted more than 450 responses, and the results are in. MAGNET and its partners – Bank of America, Skoda Minotti, WIRE-Net and Oswald Companies – will break down the results of the survey over breakfast.
We’ll be there! Will you? Register here.
(Courtesy of Guest Blogger Alec Pendleton, Big Ideas for Small Companies, powered by The MPI Group)
The iPhone was introduced 10 years ago, in 2007—or MMVII, as the Romans would have said. In celebration of that anniversary, Apple has just introduced its latest model, the X—or 10, as we would write it. While pondering this milestone, I realized that 10 years ago, I had no clue that the iPhone was coming, and once it did, I didn’t even begin to understand its implications. And not just the iPhone — but the hundreds of other changes that have transformed both the way we operate our businesses and how we live.
In 2007, Amazon was mostly in the book business and had just introduced the Kindle. Twitter was in its infancy. Airbnb didn’t exist. Tesla made a quirky little sports car. Facebook had about 100,000 business pages. Newspapers were profitable (well, sort of). I had a camera! If I wanted to deposit a check, I had to take or mail it to the bank; to pay a bill, I had to write a check. Buying a used car was a risky business.
Ten years later: Recent purchases from Amazon by my family include dental floss, office supplies, textbooks, a security system, and a hammock. We have a president who got where he is by tweeting. Millions of people pay to sleep in strangers’ guest rooms every night. Tesla can’t build its fancy electric sedans fast enough. Facebook now has more than 65 million business pages, and Internet advertising has taken (almost) all the profit out of the newspaper business. My camera is now in my phone, and I can deposit a check by taking a picture of it; I haven’t written a paper check in months. Even at the outdoor farmers’ market in our neighborhood, I can buy groceries with a credit card, which the Amish farmer scans with a tiny device on his phone. And a few months ago, I almost bought a used car until my daughter discovered – on her phone – that it had been in an accident a couple of years prior.
This is all amazing stuff. It and much more have made us happier and more productive, by allowing us to escape a lot of drudgery. It’s wonderful! But if you’re a retailer, or in the newspaper business, or in countless other fields impacted by these technologies, there’s also been a significant downside. Massive change means massive disruption, made all the worse because it was unforeseen by most of those who were damaged by it. Retailers and newspapers, for example, were caught unawares, and thousands of jobs were lost. It seems unlikely that former journalists and store managers are making ends meet by renting out their guest rooms.
So we must ask, what about the NEXT 10 years? What crazy, unimaginable new technologies will disrupt your business or your life? More importantly, what can you do about it?
I have a manufacturing company. If 10 years from now everyone has a 3-D printer, can I just transmit an e-file to my customer, allowing him to print my product for himself?
The possibilities are endless.
So how do we prepare? I’m not convinced that becoming an early adopter is the answer. All of these amazing success stories rest atop a much greater number of failures. Instead, I think the better course will be to focus on fully leveraging new technologies after they’re reasonably well established. The opportunities from last decade’s progress are still far from fully exploited; for example, there are many ways to deploy Apple or Amazon or Google technologies — or even our phones — to improve our businesses and lives that most of us still don’t use.
I also don’t think that guessing what comes next is a good strategy, because it encourages trying to time your investments — and few of us are smart or lucky enough to get it right. Get in too early and you’re often distracted, discouraged, or just plain wrong. Get in too late and you’ve missed the chance to seize opportunities or avoid threats. Perhaps the best approach is watchful waiting, with test investments of time and cash to embrace new technologies without being smothered by them.
That’s my plan for amazing change, anyway. What’s yours?
Alec Pendleton took control of a small, struggling family business in Akron, Ohio, at an early age. Upon taking the helm, he sold off the unprofitable divisions and rebuilt the factory, which helped to quadruple sales of the remaining division within seven years. These decisions — and the thousands of others he made over his time as president and CEO — ensured that his small manufacturing business thrived and stayed profitable for the generation to come. The culmination of a lifetime of experience, accumulated wisdom, and a no-nonsense approach to looking at the books allows him to provide a unique perspective on Big Ideas for Small Companies.
Anyone who works in manufacturing and those who haven’t are familiar with Rosie the Riveter, but how many know what she stands for or that the original “Rosie” just passed away?
During World War II she was the symbol of the women who worked in factories to take the place of men who had gone to serve. Often, these women were the ones manufacturing war supplies and munitions. She became the face of the women’s movement and feminism in The United States.
At age 96, Naomi Parker Fraley, a California waitress and the likely inspiration for the Rosie the Riveter poster, passed away on Jan. 20, 2018.
(Courtesy of Guest Blogger Jim Priddy, PPG plant manager, Euclid, Ohio)
When was the company or division founded, by whom and why?
PPG was founded in 1883 by Capt. John B. Ford and John Pitcairn in Creighton, Pa. Since then, we have maintained our commitment to innovation and quality products and have shifted our portfolio to focus on paint, coatings and specialty products. PPG coats the planes you fly in, the cars you drive, the mobile devices you use and the walls of your home.
Why did you locate in Euclid, Ohio?
PPG purchased the former Man-Gill Chemical Company facility in Euclid in 1997 as a way to enhance our resources and technology to better serve the automotive, industrial and packaging coatings markets. The Euclid facility complements our strong network of other PPG facilities in the Northeast Ohio region to provide a broad range of products to our customers.
What do you make here?
PPG’s Euclid, Ohio, industrial coatings plant produces pre-treatment and specialty products, including alkaline and acid cleaners and zinc phosphates.
What types of customers buy your products or for what industries?
PPG’s industrial coatings products serve customers in the automotive, transportation, appliance, coil, extrusion, and other markets.
In what ways are your products used?
The products produced in the PPG Euclid facility are utilized primarily in metal processing applications to clean, coat, and provide corrosion resistance, as well as in preparing the metal surface for priming and painting. Our products are used on metal automotive parts, such as body panels, underbody components and fasteners, as well as metal appliance frames and heavy-duty equipment parts.
How many employees and in what types of roles? What types of skilled labor do you hire?
Globally, PPG has approximately 47,000 employees. We employ approximately 90 people at our Euclid facility in a variety of manufacturing, technical, sales and data management roles.
What is your role at the company, and what do you enjoy most about what you do?
I am the plant manager for PPG’s Euclid manufacturing plant. For me, it’s all about our people. We have a great, engaged workforce, and I really enjoy working as a team with our employees to continuously improve our operation to be successful in today’s competitive business environment.
What role does the company play in the manufacturing industry locally? Do you use local suppliers or have local customers?
PPG has a strong presence in Northern Ohio with our Euclid, Strongsville, Cleveland, Huron and Barberton facilities. We utilize many local suppliers, and while many of our customers are in the Ohio, Michigan, and Pennsylvania regional area, we serve additional customers nationally and across the globe. In addition, we donated a combined $130,000 in PPG Foundation grants in 2017 to local organizations in the Cleveland area, which supported STEM educational and community sustainability programs.
In your opinion, what is the biggest challenge that manufacturing currently faces?
The manufacturing sector as a whole currently faces challenges around hiring skilled labor and addressing the educational gap. For current students and recent graduates, there is often a misconception that manufacturing only involves physical labor in a plant. However, PPG is working to educate the next generation of manufacturers to understand that the industry is highly technical and offers a variety of strong opportunities tied to science, technology, engineering and mathematics (STEM).
What is the state of manufacturing in Ohio or the area?
Manufacturing is an important business sector in Ohio and has been on a growth trend since 2009. Ohio is one of the top 10 states in the nation for both percentage of employees in manufacturing and manufacturing as a percentage of gross state product.
What does the future of manufacturing look like?
Manufacturing is a promising industry and will continue to evolve based on industry needs. Manufacturers like PPG are continually working to provide opportunities and educate the next generation of manufacturers about the various skilled opportunities within the industry. Careers in STEM fields will continue to be essential for the growth and prosperity of manufacturing.
Anything else that we missed but you would like to include? Some interesting fact that readers would be interested in?
PPG has an exclusive paint partnership with the National Hockey League (NHL), which makes PPG paint brands “the Official Paint of the NHL in the U.S. and Canada. You can learn more here.
(Courtesy of Guest Blogger Alec Pendleton, Big Ideas for Small Companies, powered by The MPI Group)
In a not-very-nice part of the town where I grew up, there was a used-car lot with a prominent sign reading: “Low-Dollar Lou has the Best Buy for You!” A quick look at his scraggly inventory and an even quicker encounter with Lou himself, with his broad smile and his two-handed handshake (the better to remove my watch?), led me to doubt that his slogan was true.
Every survey of buyers I’ve ever seen ranks price well down the list of priorities, lower than such things as quality, reliability, trustworthiness, location, convenience, etc. — yet the vast majority of advertising focuses first and foremost on price. A large metropolitan area might have as many as a dozen Chevrolet dealers, for example, and yet somehow every one of them has the lowest price. Furniture stores, grocery stores, gas stations, pizza shops, and even Lexus dealers want the world to know how low, low, LOW their prices are.
But why? I can only assume these merchants think that price is more important to customers than the surveys report. And yet, does a Lexus dealer really believe that price is the primary motivator of someone shopping for a $60,000 car? So she or he can brag to friends about saving $500?
I, for one, believe the surveys. I’ve seen two gas stations side-by-side, one with prices $0.10 per gallon higher than the other — and both were equally busy. I’ve shopped for low prices when buying cars, and always left the dealership feeling that there was something I didn’t know — that somehow, some way, the salesman had fleeced me. Worst of all, as a salesman myself, in pursuing an order I badly needed for my manufacturing business, I cut the price myself — without even being asked! (I got the order, and promptly lost money on it.)
There’s an adage that opportunity lies in following a different path than everyone else and that applies to competing on price. It’s a desperate, flawed strategy that inevitably leads to a downward spiral of revenues and profits, as a fixation on low, low, LOW prices attracts the least desirable customers. In a sense, competing on price means that success is defined as being the last one to go broke. It keeps you in a constant state of vulnerability, which is a damn unpleasant way to earn a living.
So what about you? Are you caught in the low, low, LOW price trap? Or have you defined your business — and your customer value — in more meaningful (and margin-full) terms? I’m not suggesting that Low-Dollar Lou change his slogan to “High-Dollar Hal will be your Best Pal,” but he might have attracted different customers — and earned a better living — if he’d focused on something other than price.
(Courtesy of Guest Blogger Ed Kneitel, HGR’s controller)
What does your department do?
The Accounting Department is the financial hub of HGR. We work on daily cash reconciliation, processing vendor invoices and customer payments, and preparing monthly financial statements. We manage business relationships with our cell phone carrier, insurance carrier, network administrator, bank, phone company, Internet provider, cable TV provider, and anyone else that receives an HGR check. We support DataFlo, which is our accounting system, and work closely with our development team for support and enhancements. We have an open-door policy, and no issue is too difficult for us to tackle!
How many people work in your department, and what are their roles?
Paul, HGR’s chief financial officer, works on strategic business decisions, customer and vendor relationship management, managing our Austin Call Center and other special projects. Ed, HGR’s controller, manages the day-to-day activities of the department. Lonnie, HGR’s accounting assistant, works with vendors and customers to pay bills and receive payments.
What qualifications do you need to be successful in your department?
We never know when we will be asked to address, and it’s often a time-sensitive issue on short notice; so, we must be flexible and available at all times. We must be able to multi-task, have a good memory (most of the time!), excellent computer skills, an accounting background, understand accounting software, be very well-organized, and have good interpersonal communication skills.
What do you like most about your department?
HGR’s Accounting Department is never boring, since there is something new to do every day — whether we like it or not! We enjoy a challenge; so, bring it on!
What challenges has your department faced and how have you overcome them?
Lonnie joined the department in November 2016 and has been a major factor in the success of the department during the last year.
What changes in the way your department does business have occurred in the past few years?
We have integrated credit card processing into DataFlo, eliminating almost all errors. We also have made major enhancements to DataFlo that have saved time in data processing. We have implemented Smartsheet, a collaborative tool that allows salespeople to view customer wire and PayPal payments, which has eliminated numerous email.
What continuous improvement processes do you hope to implement in the future?
We will be flowcharting HGR’s business processes, which will allow us to spot areas for improvement as we look to upgrade DataFlo. We also hope to further streamline the purchasing process by moving the entire inspection-to-P.O. function to Microsoft’s customer relationship management software (CRM).
What is HGR’s overall environment like?
HGR is always buzzing with activity; there is no other company like it! Everyone is friendly, willing to chat for a few minutes, and genuinely cares about each other, both personally and professionally. We practice what we preach when it comes to our company values!
What is your perspective on manufacturing, surplus, investment recovery/product life cycle/equipment recycling?
HGR serves companies that can’t afford or don’t want to purchase new equipment, as well as companies interested in selling their used equipment. Our business model has proved the test of time throughout almost 20 years in business; so, there is definitely a market for the products and services that we provide. We are constantly moving inventory through our showroom as a result of purchases and sales; so, our “shelves” (okay, aisles and bays) always have new products on display.
(Courtesy of Guest Blogger George Taninecz, VP of research, The MPI Group)
While buying a pair of dress slacks recently, I was surprised to see the department manager using a mistake-proofing device to mark the pant length for tailoring. He placed an upside-down, Y-shaped tool on the floor and against the back of my pant leg.
At the top of the device, he marked a line on the trousers, which established the distance to the ground. Based on that line and the amount of break I wanted in the trousers, the tailor would know where to hem. Poka-yoke for pants.
Shigeo Shingo came up with the term “poka-yoke” (“mistake-proofing” or “inadvertent error prevention” in Japanese) in the 1960s when designing Toyota production processes that would not allow a human error to occur: “A poka-yoke device is an improvement in the form of a jig or fixture that helps achieve 100-percent acceptable product by preventing the occurrence of defects.”[1]
I first saw and used a poka-yoke device more than four decades ago. Every few years, my dad, who was a steelworker, would get 13 weeks of vacation. He often took this block of time during the summer to tackle a household project. In 1973, the job was to apply aluminum siding to our house. His crew was me, my brother, and one of my sisters (my other sister, who was an adult, missed out on the fun).
My dad set the bottom row of siding in place using a level and other means, taking his time to get it just right. Then, with the bottom row attached, each of us would grab our poka-yoke device, which was a piece of wood, shaped like an L. The short, horizontal leg matched the width of the bottom of the siding, and the top of the upright length established the vertical distance for the next piece of siding. We would push our devices against the attached siding and upward, rest the next piece of siding on top of the wood, and my dad would nail the perfectly located piece in place.
Even with the clever mistake-proofing tool, it still took a very long time for one adult and three teenagers to side a house. Fortunately, it also was the summer of the Watergate hearings. When the network broadcasts began, my dad would call it quits to watch. I still associate the southern drawl of Senator Sam Ervin, who headed the Senate Watergate Committee, with much-needed relaxation.
Since that summer of siding, I’ve seen a lot of poka-yokes:
I wish mistake-proofing methods could be used for other, bigger problems and put an end to catastrophic outcomes. Imagine if you could apply a poka-yoke to prevent the suffering and dying of people simply because they cannot afford healthcare. Or to stop an evil assassin from stockpiling automatic weapons and killing dozens of unarmed civilians.
Maybe we can. Of course, how and where to apply the poka-yokes would require open, honest, and civil discourse. Real problem solving demands nothing less. Are we willing to try?
[1] Shigeo Shingo, translated by Andrew P. Dillon, A Study of the Toyota Production System, Productivity Press, New York, 1989.
How did Keene Building Products get its start?
Keene was started in 2002 as an importer but quickly began development of its production line. Although educated as an accountant, Jim Keene, the founder, became involved in the engineering of the system to produce the materials — a unique plastic extrusion process. Sales were simple since he was involved with many of the customers in the market.
Why was the decision made to locate in Euclid?
Jim’s home town is Richmond Heights, up the hill, but his father and mother went to Euclid High School. Euclid is a great place to manufacture, and Jim wanted to be a manufacturer.
How are the products that you manufacture used?
Keene Building Products is a manufacturer of three-dimensional filament products for the construction industry. Its noise products are designed for construction projects, such as multi-family apartments and condominiums to stop impact and airborne noise, while its building-envelope products can be utilized in wall, masonry, roofing, and foundation applications to eliminate moisture issues.
Starting as a plastic manufacturing company in 2002, Keene has innovated new construction tools in an effort to improve product performance for the market. At first, it only manufactured entangled net products in applications that had coatings and concrete all around them. Today, its capabilities include blending powders and creating chemicals. In addition to plastics extrusion, the company has expanded its expertise to floor-preparation products, below-grade systems, roofing, plastic fabricating and 3D filament.
How many employees work in the facility in Euclid?
30 employees but it will be increasing to 50 in the near future.
Tell us about your building expansion. How many square feet and why?
25,000 square feet for warehouse purposes that will allow us more room for manufacturing.
Are there ways that the company participates in the community?
Not yet!! We will soon.
What do you think is the biggest challenge that manufacturing currently faces?
Skilled labor
What does the future of manufacturing, especially in Northeast Ohio, look like?
The future is very bright here but we need to educate our young people better. Our schools are not up to par, and our workforce doesn’t graduate ready for the positions we need to fill.
What inspires you?
Helping the people in our organization realize their career and financial goals.
Are there any interesting facts about Keene Building that most people don’t know?
Though we will be closed on Jan. 1 for New Year’s Day, we are open for our normal hours the rest of the week and look forward to seeing you in the new year! Here’s to your health, happiness and prosperity in the coming year.
(Courtesy of Guest Blogger Jeff Crowl, HGR buyer)
When did you start with HGR and why?
I started with HGR on April 20, 1998. I signed on with HGR because I really liked what I did at the previous company many of us worked for and wanted to continue on that path.
What is your territory, and what do you do on a daily basis?
My territory right now is most of the eastern part of Pennsylvania and most of the state of New Jersey. In the past, at different times, I also have covered Virginia, Maryland, Delaware, upstate New York, North Carolina, and Ontario, Canada. I have bought deals from sister plants that I dealt with in Texas and California. My days start between 5 and 5:30 a.m. Depending on where I am driving to, I may or may not have time to go into my home office and do some work. Then I’ll drive to wherever I have my inspections scheduled for the day. Once there, I go through and inspect the equipment and then I’ll either head home or to a hotel. Typically I get back home between 4 and 6 p.m., and most nights have two hours or so of email to answer and/or other opportunities to follow up on.
What do you like most about your job?
What I like most about my job is probably all of the different things I see. Every day is different, every drive is different, every inspection is different, and every contact is different. Of all the companies I have visited in the last 20 years, it is amazing to me the different philosophies companies have. One company may be so clean that you could eat off the floor; others you feel like you need a shower when you leave them. One may hold on to unused equipment for many years, and others have policies that if they haven’t used it in three months they should get rid of it. But I just like that every day is different in one way or another.
What’s your greatest challenge?
My greatest challenge is and always will be the hunt for good surplus to buy. We have to keep feeding the showroom so that everyone else in the company can do their thing.
What’s your most interesting moment at HGR?
My most interesting moment at HGR. Wow, I mean it’ll be 20 years this April, so there are so many and also many that I have forgotten. I once accidently kicked a cat and really got scolded by the receptionist and once went to the house of a guy who we bought a deal from and he was not answering calls so I could get the equipment picked up. But I will go with a funny one that happened a few years back. I was in a facility where the contact showed me the equipment they were selling and left me alone and said to show myself out when I was finished. It was a nice cool day out, and as I was walking back to the front of the building there was a side door open and all I had to do was walk through the company lunch room which was being mopped by a lady. As I started to go through, she yelled over to me to be very careful because the floor was being stripped of the finish. Well, of course I saw her walking on the floor and thought for sure that being a nimble middle-aged buyer, I could do it no problem. So I kept walking and much to my surprise floor stripper is much more slick than soap and water. As soon as my feet hit that floor, they went out from under me and were instantly above my head as I landed flatly on my back and smacked my head on the floor. Embarrassed as I lay on the floor, I was trying to get up as quickly as possible so no one would see me. As I tried to prop myself up on an elbow to get up, they just kept slipping out from underneath me as I flopped around like a fish out of water. All I can remember is flopping around and hearing that woman who was stripping the floor laughing hysterically at me. After a few more flops, I was able to get to my feet and “skate” over to the side door to freedom. Bruised, battered, and my pride shaken, I walked to my car covered in the floor gel only to notice my Dell Tablet was smashed. So I then had to make the call to my manager and tell him what happened. Thankfully, he understood and thought the story was quite funny as well.
What do you enjoy doing when you’re not working?
My greatest joy when not working would be spending time with my family. I have three kids — a 26-year-old son, Logan; a 23-year-old daughter, Alexa; and a 20-year-old son, Ross. Logan lives in Pittsburgh; Alexa lives in Philadelphia; and Ross has one more semester until he finishes college. So, really anything I can do to see and be with them is all I need.
Who is your hero or greatest influence/inspiration, and why?
I would have to say my father was my greatest influence on me. He passed away in March 1993 from one of the few things I can actually say I hate – cancer. But he was just one of those people who worked hard and never complained and was someone you could always go to and talk to or ask anything of. He was a speech pathologist and last worked as a supervisor of speech and hearing. He was a very honest, moral, and funny person who is greatly missed.
Anything I missed that you want everyone to know?
One other thing I would like to mention is that my girlfriend, Renee, and her three children (Maddy, Bill, and Dan) also live with me. They range from 12 to 22 years of age. We have a busy house on holidays when everyone is home, but they are all great kids and fun to be around.
We are closed today, Dec. 25, so that we can spend time with our families. We wish you and yours a happy holiday season!
Back on Aug. 8, I hosted a blog by Guest Blogger Patrick Andrews, a former U.S. Army engineer diver turned artist who makes his creations from repurposed scuba tanks. Evidently, you liked his work because he shared that he noticed an increase in sales on his etsy site, PSA Custom Creations, shortly after the post ran. To thank HGR, he made us one of his bells with our colors and logo! It got hung in the sales office this week, just in time for the holidays. So, now, if you get a good deal at HGR, you can ring the bell and let us know you’re a happy customer. Thanks, again, Patrick, for the wonderful gift that will keep on giving. And, as you know from that famous movie It’s a Wonderful Life, “Every time a bell rings, an angel gets its wings.”
This year, since Christmas and New Year’s are on Mondays, those are the only days that we will be closed for business. Otherwise, we are open as usual from 8 a.m. to 5 p.m.
When did you start with HGR and why?
I was one of the original 11 employees who opened HGR in May 1998. I resigned my position at another machinery dealer and started working at HGR because the challenge of building a new company from the ground up, although risky, sounded exciting and rewarding.
What is your territory, and what do you do on a daily basis?
My territory consists of the southern 2/3 of Ohio, the southern 3/4 of Indiana, the eastern 2/3 of Kentucky and the southwestern 1/3 of West Virginia. On a daily basis, I visit manufacturing plants in my territory and inspect their surplus equipment. When I say inspect, I mean that I walk around, walk over, crawl under, climb over, and squeeze in between machinery and equipment in order to identify, evaluate and take pictures of it. At least one day per week (usually on Monday) I spend the day in my home office. Office days are typically long days spent calling and emailing vendors to follow up on offers I sent out, negotiate deals, following up on leads, scheduling appointments and communicating logistic needs to the transportations departments along with any other issues that needs to be addressed.
What do you like most about your job?
What I like most about my job is being able to visit a wide variety of manufacturing facilities and seeing how different items are produced. I also enjoy meeting and negotiating with a wide variety of people, as well as managing my territory and staying organized.
What’s your greatest challenge?
My greatest challenge is staying on top of my opportunities when I am busy.
What’s your most interesting moment at HGR?
My most interesting or most memorable inspection was during an inspection of a well-known guitar and amplifier manufacturer. Their lobby was full of autographed guitars and life-sized posters. I am a music fan, and several of musician I listen to were represented on the walls. While walking through the plant toward the equipment they had for sale we passed the final test area where several guys who looked like rock stars who were jamming on guitars. One of the areas in which they had equipment for me to look at had about 50 pythons snake skins, all of which were at least 10-feet long, most being longer. Apparently snakeskin guitars are popular, and they actually use real snake skins to make them. That inspection was far from my typical automotive parts manufacture and has always stuck in my mind as being pretty cool.
What do you enjoy doing when you’re not working?
I enjoy remodeling projects around the house, and playing card and board games with my wife and three kids: Jillian (15), Matthew (13) and David (11). I also like the outdoors and enjoy camping, fishing and hiking. These days when I am not working, I am typically in a gym or at a field watching my kids play either soccer, basketball, volleyball or lacrosse. Thank goodness they all chose sports that I enjoy watching.
Who is your hero or greatest influence/inspiration, and why?
I would say my Dad has been the greatest influence on my life. He grew up as the son of a coal miner in Hazzard, Kentucky. He worked hard to put himself through college to obtain a master’s degree in mechanical engineering. He always worked hard to provide for our family and never complained about the travel and stress of his job. He lived a very modest life with my mom in order to put my brothers, sister, and me through college. I still look up to him and hope I will always be able to provide for my family the way he did for ours.
Anything I missed that you want everyone to know?
I am a big soccer fan and have played, coached and watched games my whole life. I enjoy watching The Barclays Premier League (England’s top league) and am a fan of Arsenal Football Club out of London, England. I rarely miss watching a match. At the top of my bucket list is to someday travel to London to watch Arsenal play in person.
Did you know that Cleveland was ranked by National Geographic as one of the top 21 best places in the world to visit? It was called, “An industrial city that pulsates with creative energy.” And, they noted neighborhoods with great restaurants, including Ohio City, Tremont and East 4th St. Cleveland came in at No. 14 and was one of only two locations in the United States that made the list. The selections were made based on an evaluation of the city, nature and culture. Cleveland ranked third for culture.
Here’s the full list so that you can see our competition:
We know that Cleveland’s great because of the amazing people and businesses that are located here. Although, I’m proud to call Cleveland home, I’ve made it to Vienna, Dublin, and San Antonio. Have you been to any of the 21 places on the list or have plans to visit soon?