We will be open our normal hours, 8 a.m. to 5 p.m., on Wednesday and Friday, but we are closed on Thanksgiving Day to celebrate the holiday with our families.
Remember to give thanks for all you have. We are grateful for our wonderful customers!
Happy Thanksgiving to you and yours from the crew at HGR Industrial Surplus.
If you’ve been to HGR, you know that you can find anything in our 500,000-square-feet showroom, but did you know that we’ve had deer?
Chuck Leonard, receiving supervisor, who has been with HGR for 19 years – since the beginning – told the story of a day about 17 years ago when two deer came into the showroom through the front bay door. They were running around like crazy and leaping over equipment. Employees saw one deer leave but could not locate the other one.
Three days later, Herman Bailey, receiving supervisor, went to move a plastic storage tank. When he bumped it with his tow motor, the lost deer leapt out. Herman says, “I flew backwards on my tow motor. The deer was panicking and running wild and jumping over stuff. It ran out the back by Dock Doors 9 & 10. They probably came from the woods across the street by Euclid Creek.”
Back then, there were about 15 employees. Now, we have over 100, but no deer.
In 19 years of business, our employees and customers have lots of stories to tell. Have you ever had a close encounter with wildlife in your home or office?
We get questions all the time about what we do, and people are curious about what we sell. So, we put together this Top 10 list of interesting tidbits, trivia and fun facts about HGR for your enjoyment.
What do you do?
HGR Industrial Surplus buys new and used machinery, equipment, furniture, supplies, fixtures, shelving and more. You name it, we’ve sold it. Yes, even rugs, leather, wine glasses, printer ink cartridges, pottery molds, sinks, tile and more.
What’s the heaviest item that you’ve ever sold?
A large press that weighed 150,000 pounds!
What’s the most expensive item that you’ve ever sold?
A press for $89,999
What’s the oddest thing you’ve ever bought?
15,000 hammers
What do you sell the most of?
Electrical items
Who are your customers?
Makers, machinists, hobbyists, welders, manufacturers, engineers, maintenance employees, DIYers, woodworkers, contractors, store and business owners
Why did you locate in Euclid, Ohio?
Euclid had the building that would work for us. We were able to commit to the space we needed at the time, while also having options to grow. It was perfect for our short- and long-term plans.
Who was your most recent employee of the month?
Edwin Merced, showroom operator, was nominated and voted April’s Employee of the Month by his coworkers at HGR. He was nominated for “supporting everyone with openness, honesty, trust and respect while working as a team to achieve our common goals. He creates exceptional customer relationships by enhancing awareness and expectations of outstanding service with every interaction. Edwin does all of this with a smile on his face.”
Who’s the employee who’s been there the longest?
There are 11 employees who have been here since the beginning, 19 years ago: Founder Paul Betori, Buyer Jeff Crowl, Partner Rick Affrica, Buyer Jim Ray, Partner Brian Krueger, Showroom Floor Supervisor Rich Lash, Sales Rep Steve Fischer, Receiving Supervisor Chuck Leonard, Partner Ron Tiedman, Sales Admin Libby Dixon, and retired Buyer Doug Kopp.
Brian and Ron started in sales and now are part owners, while Rick started as a buyer and now is a part owner. Chuck and Rich started as forklift operators and are now supervisors. Jim, Jeff and Steve have retained and expanded our clientele with their wisdom and mentor our buy and sales staff. Libby has consistently been our dependable sales admin and customer greeter.
Who’s the employee who drives the furthest?
We have employees who drive in from all over, including Cuyahoga, Medina, Summit and Stark counties, the far eastern suburbs, as well as Pennsylvania.
Chuck Leonard, receiving supervisor, lives in Erie, Pa., and drives 93 miles to work on Monday morning and 93 miles home on Friday night. The rest of the week, he stays 40 miles away in Geneva at his mom’s house. He’s done this for 19 years! That’s dedication.
Andrew Ciecerko, inventory clerk, lives in Williamsfield, Ohio, near the Pa. line. He drives 70 miles each way every day.
Thanks for reading! Do you have other questions about HGR that you would like answered?